Call Center Quality Analyst jobs - Indeed

SOC Analyst. CGI Group, Inc. 3.6. San Antonio, TX 78208. $69,700 - $154,300 a year. Full-time. Assist analyst investigation and ticket creation efforts. Mentor team members to improve …

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$69700
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Call Center Quality Analyst Jobs - Indeed

1 week from now

SOC Analyst. CGI Group, Inc. 3.6. San Antonio, TX 78208. $69,700 - $154,300 a year. Full-time. Assist analyst investigation and ticket creation efforts. Mentor team members to improve …

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$27.91
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Quality Analyst For Call Center Jobs - Indeed

1 week from now

Systems Analyst I. Nuvance Health. Poughkeepsie, NY 12601. $27.91 - $51.83 an hour. Full-time. Weekends as needed + 2. Ensures application of integration quality standards across …

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$45
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Quality Analyst Call Center Jobs - Indeed

1 week from now

TERI Campus of Life 3.6. Oceanside, CA 92058. $45 - $65 an hour. Full-time + 1. 20 to 40 hours per week. Monday to Friday + 1. Clinical Services part-time BCBAs work a maximum of 25 …

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$21.63
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Call Center Quality Jobs, Employment | Indeed.com

1 week from now

Contact Center Quality Assurance Associate. National Life Group. Hybrid work in Montpelier, VT 05604. $21.63 - $40.38 an hour. Full-time. Implement quality assurance standards and assure …

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$84000
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Call Center Quality Analyst Jobs In Remote - Indeed

1 week from now

Remote in West Hills, CA 91304. $84,000 - $110,000 a year. Full-time. Analyze call center performance history to determine shrinkage, adherence and occupancy goals as well as …

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$40000
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Call Center Jobs In Newark, NJ - Indeed

1 week from now

Collection Representative (Medical) Urgently hiring. Accurate Collection Services. Morristown, NJ 07960. $40,000 - $41,500 a year. Full-time. Monday to Friday +1. Easily apply. If you are …

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$55000
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Call Center Quality Analyst Jobs - Indeed

1 week from now

Customer Support Analyst. Rewind Software. Vancouver, BC. Typically responds within 1 day. $55,000–$65,000 a year. Full-time. Weekends as needed + 3. Easily apply. This role may …

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$40000
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Customer Support Center Analyst $40,000 Jobs, Employment In

1 week from now

62 Customer Support Center Analyst $40,000 jobs available in Newark, NJ on Indeed.com. Apply to Quality Assurance Analyst, Management Analyst, Reporting Analyst and more!

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$43319.73
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Quality Analyst Call Center Jobs - Indeed

1 week from now

Montréal, QC. $43,319.73–$50,000.00 a year. Full-time + 1. Monday to Friday + 2. Bilingual. Easily apply. · Experience in quality inspection, auditing and testing, preferably with call center …

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$55000
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Call Speech Analytics Jobs, Employment | Indeed.com

1 week from now

Language Analyst - Speech. Chickasaw Nation Industries. Remote. $55,000 - $60,000 a year. Full-time + 1. Monday to Friday + 1. Easily apply. One or more (1+) years of experience in …

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$11
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Womens New Life Center Jobs - Indeed

1 week from now

Typically responds within 4 days. $11 - $14 an hour. Full-time + 1. 12 to 40 hours per week. Monday to Friday + 6. Easily apply. Six months of customer service experience required, …

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FAQs about Call Center Quality Analyst jobs - Indeed Coupon?

What does a call center quality analyst do?

You may also be responsible for evaluating the quality of customer service provided by call center employees, so it’s important to know what to look for. The work environment for a call center quality analyst is usually in a call center. The job may require working long hours, including evenings and weekends. ...

What is the work environment for a call center quality analyst?

The work environment for a call center quality analyst is usually in a call center. The job may require working long hours, including evenings and weekends. The job may also require working in a fast-paced environment with tight deadlines. The job may be stressful at times, and the analyst may need to deal with difficult customers. ...

Where can I find quality analyst call centre jobs?

Quality Analyst Call Centre jobs now available. Quality Assurance Analyst, .NET Developer, Analyst and more on Indeed.com ...

What qualifications do you need to be a call center quality analyst?

Employers hiring for the call center quality analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Associates, Communication, Radiology, Healthcare, Health Care, Spanish, English, Business, Business/Administration ...

How can a quality analyst evaluate a call center agent's performance?

He/she could decide to count the number of times an agent uses the customer’s name (this helps to add a touch of personal attention), or the QA could compare call center agents’ performance to the standard scripts for calls. Either way, your quality analyst should be able to identify the most effective way to evaluate performance. ...

How do I become a quality analyst?

Floor briefing and call play session. Minimum one year of experience as a Quality Analyst. Required to have strong knowledge on -. One to one feed back. More... Proven experience in a call center or BPO environment, with a focus on quality assurance or call monitoring. Analyze call quality metrics and trends to identify… More... ...