What to say to customers that missed a sale... - Reddit

Received emails over the weekend saying they missed it. I said I'll extend the sale over the weekend and check back shortly. I extended it but did not offer the 5% off coupon for January …

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What To Say To Customers That Missed A Sale... - Reddit

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Received emails over the weekend saying they missed it. I said I'll extend the sale over the weekend and check back shortly. I extended it but did not offer the 5% off coupon for January …

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FAQs about What to say to customers that missed a sale... - Reddit Coupon?

Can a sale go wrong?

Not every sale will go according to plan. In fact, most sales don’t. However, some interactions with customers can veer off the rails. Sales can go wrong for many reasons – you may have made a mistake, promised something you cannot deliver, have to deny a request, cannot fulfill a request, or missed a deadline. ...

What should salespeople do after a lost deal?

Reps can gain so much from a lost deal, but doing so does require some thought. Kulbytė shares five steps that salespeople should take post-loss. She also explains why each step is important, backing up each point with real-world stats. First and foremost, she recommends setting aside time to go back and look over your numbers from the lost deal. ...

What to do if a customer has a problem?

1. Address the issue right away: As soon as you realize an issue occurred, address it with the customer. Don’t wait for them to bring it up, if possible. Deal with the situation and make it right, so you can move on and put it in the past. 2. Take responsibility: Always take responsibility for the issue. ...

What can you learn from a lost sale?

You can check on the viability of their choice, how happy they are with their service provider, and find any chinks in the armour that you can possibly fix for them in the future. By learning from every lost sale, you give yourself opportunities to build good client relationships in the future, and that can only be good for business! Happy Selling! ...

What is the best sales advice you've ever received?

When sales expert and author of It’s Time to Sell, Chris Spurvey asked his LinkedIn network of entrepreneurs and salespeople, “What’s the best sales advice you’ve ever received?”, the answers overwhelmingly came to the same conclusion: Be a better listener. ...

What should you do if you lose a deal?

First and foremost, she recommends setting aside time to go back and look over your numbers from the lost deal. “The key to performing great analysis comes in saving detailed records of all your sales opportunities,” she writes. ...