New Investigation Reveals Evidence of Widespread Failure and …

Mar 14, 2022 · In response to the new, shocking report, which offers new evidence of misleading and sloppy conduct by the company, CWA and SBPC launched AidvantageWatch—a new …

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Student Loan Borrowers Could Get $100 Million From Navient In

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Sep 13, 2024 · Misleading borrowers about income-driven repayment plans and eventual student loan forgiveness, such as by failing to properly notify borrowers about annual income …

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Biden Docks $2M For Student Loan Servicers After Clumsy …

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Jan 5, 2024 · The department previously withheld $7.2 million from loan servicer MOHELA for failing to send statements on time to more than 2.5 million borrowers. The new action will take …

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Aidvantage Added To Student Loan Chaos With Late Bills, Feds

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Jan 6, 2024 · The move, which is largely centered on a $2 million fine to the servicer Aidvantage, is part of a larger effort by the administration to hold student loan companies accountable and …

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Recent Report Acuses Aidvantage Of Misleading Student Loan …

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Apr 9, 2022 · This news follows the recent $1.86 billion settlement Navient reached in a lawsuit accusing the student loan servicer of engaging in abusive and deceptive student loan …

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FAQs about New Investigation Reveals Evidence of Widespread Failure and … Coupon?

Did Maximus mismanage student loans?

Maximus, which manages federal student loans under the name Aidvantage, has been accused of mismanaging some borrowers' student loan accounts. A March 2022 report from the Student Borrower Protection Center and the Communications Workers of America accuses the loan servicer of engaging in "unfair debt practices." ...

Why did a student loan borrowers complain about aidvantage?

Student loan borrowers with Aidvantage had a range of complaints regarding payments. One respondent said the servicer was slow to process their payment and they had issues having the auto-pay interest rate reduction applied to their loan. More serious Aidvantage complaints include rejected or returned payments. ...

Did mentor money mislead student loan borrowers?

CEO, Mentor (mentormoney.com). Bestselling Author, The Lemonade Life. This article is more than 2 years old. President Joe Biden (Photo by Samuel Corum-Pool/Getty Images) A new bombshell report claims that this student company misled student loan borrowers. Here’s what you need to know — and what it means for your student loans. ...

Is aidvantage a good student loan servicer?

Aidvantage is one of five federal student loan servicers. It’s a major loan company in the space, managing student loan repayment for 13 million borrowers. Given its size and history, borrowers shared plenty of Aidvantage complaints in our January 2024 Student Loan Planner Reader Survey. ...

How many borrowers does aidvantage service?

Aidvantage currently services loans for more than 13 million borrowers, for a total of $449 billion worth of student loan debt, according to the Student Borrower Protection Center. ...

What are borrowers' top aidvantage complaints?

Student loan repayment can be confusing and complex. Now that student loan payments have resumed and the SAVE plan is available, borrowers have a lot of questions. One of borrowers’ top Aidvantage complaints is about a lack of information — and sometimes just wrong information. ...