Nearly 1 in 3 Consumers Find Paying Return Shipping More …

Oct 28, 2024 · Making returns is a bone of contention. Nearly 1 in 3 (30%) consumers find paying for return shipping more annoying than jury duty and going to the DMV

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Nearly 1 In 3 Consumers Find Paying Return Shipping More …

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Oct 28, 2024 · Making returns is a bone of contention. Nearly 1 in 3 (30%) consumers find paying for return shipping more annoying than jury duty and going to the DMV

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Nearly 1 In 3 Consumers Find Paying Return Shipping Annoying

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Oct 29, 2024 · Making returns is a bone of contention. Nearly 1 in 3 (30%) consumers find paying for return shipping more annoying than jury duty and going to the DMV; The vast majority …

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Consumers Hate Paying For Return Shipping More Than ... - NBC4 …

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Oct 9, 2024 · Nearly a third, 30%, of consumers said paying for return shipping was more annoying than jury duty and going to the Department of Motor Vehicles. When it comes to …

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Nearly 1 In 3 Consumers Find Paying Return Shipping More …

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Oct 28, 2024 · An overwhelming majority (80%) of 1,500 U.S. consumers surveyed in September say cost savings is more important than convenience, with 42% ranking saving money as their …

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Nearly 1 In 3 Consumers Find Paying Return Shipping Annoying

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A new survey by GoDaddy set out to uncover how much convenience is worth to consumers. It turns out, the answer is not very much. An overwhelming majority (80%) of 1,500 U.S. …

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Nearly 1 In 3 Consumers Find Paying Return Shipping More …

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Oct 2, 2024 · A recent GoDaddy survey of 1,500 U.S. consumers reveals that 80% prioritize cost savings over convenience, with 42% ranking saving money as their top priority. Key findings …

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FedEx Report: Consumers Demand Greater Flexibility In Returns

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Jan 28, 2025 · Opinions on the current ease of returns are split. While 51% of consumers believe returns have improved, 32% are neutral, and 17% think the process has become more …

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Nearly 1 In 3 Consumers Find Paying Return Shipping More …

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Oct 28, 2024 · Making returns is a bone of contention. Nearly 1 in 3 (30%) consumers find paying for return shipping more annoying than jury duty and going to the DMV. The vast majority …

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Nearly 1 In 3 Consumers Find Paying Return Shipping More …

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Making returns is a bone of contention -- Nearly 1 in 3 (30%) consumers find paying for return shipping more annoying than jury duty and going to the DMV -- The vast majority (77%) of …

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Retailers Flooded By Returns Need A Three-Pronged Fix - Forbes

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Jan 21, 2025 · Returns may reach nearly 17% of the retail market in 2024, requiring retailers to reduce the hassle for consumers and their operational challenges handling the volume.

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FAQs about Nearly 1 in 3 Consumers Find Paying Return Shipping More … Coupon?

What percentage of returns are handled online?

Despite online orders generating the majority of returns – accounting for 53% of the $685 billion in returns, according to Appriss/Deloitte – the percentage of online returns handled exclusively online (BORO or buy-online-return-online) is 10%, only slightly higher than the 9% return rate for in-store returns. ...

Do returns cause friction between retailers and consumers?

Returns, an inevitable consequence of buying and selling, creates friction between the retailer and the shopper when the goal should be to take friction out of the retailer-consumer interaction at every touchpoint: before, during and after the sale. ...

Can returns be reduced if retailers take a three-pronged approach?

ReturnPro’s Shamiss, who’s devoted his career to reverse logistics since founding his company in 2008, is convinced that returns can be reduced if retailers take a three-pronged approach before the sale, during the returns process, then afterwards. Preventing returns as much as possible is the first line of defense. ...

Are online return rates higher than overall return rates?

The NRF doesn’t breakdown return rates by channel, though it does report “retailers’ online return rates were 21% higher than their overall return rates.” Note: that doesn’t mean online return rates are 21%, but only 21% higher than for purchases made in store. The NRF did not respond to a request for comment. ...

Are consumers aware of the environmental impact of returns?

“Consumers are increasingly aware of the environmental impact of returns, such as waste from disposed products and emissions from reverse logistics,” Colorado State University College of Business professor Johnathan Zhang shared with RetailDive. ...

Are retailers tightening return policies?

Indeed, the Appriss/Deloitte retailer survey indicates that 83% of retailers are tightening return policies, including requiring proof of purchase/receipts (67%) and limiting returns windows to 30 days or less (59%). ...