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What does an IT help desk support specialist do?

The IT Help Desk Support Specialist serves as the initial point of contact for technical support within the organization, offering both remote and on-site… More... Here’s how the job details align with your profile. We Are Hiring!!! Role : IT Help Desk Analyst French Language is must !! JD: Rotational shifts ( Includes night shift) ...

What is a good job description for a help desk manager?

Comfortable working in and assisting others through company help desk software. Help desk: 5 years (Required). IT Support Specialist and Assistant*. More... Experience providing help desk services and acting as the POC for creating, responding to, and resolving end-user incidents. Help Desk Manager- "W-TRS". ...

What are the duties and responsibilities of a helpdesk administrator?

Key Responsibilities (but not limited to): Answer the Helpdesk telephone, log calls in the services ticketing system, and assist the users in problem resolution. Coach users in the use of hardware, software, and file management. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹65,000.00 per month ...

What skills do you need to work in a help desk?

Remain well versed in help desk policies, procedures, standards and documentation. Good communication skills with Min of 4 to 5yrs of experience in Desktop… More... You’ll deliver excellent customer service whilst responding to tickets raised within the office, from remote workers, and supporting our other locations around… More... ...