Facebook Help Center

Get answers to your questions and learn how to fix problems on Facebook with the help of the official help center.

4%
OFF

Help Center - Answers To Your Customer Service Questions

1 week from now

Up to 4% cash back · Step 1: Click Your Account on the top right corner of the home page. Step 2: Click Start Here to create a new account. Step 3: Enter your Staples Rewards number …

FAQs about Facebook Help Center Coupon?

How do you answer customer service questions?

Know what questions to expect. Common behavioral questions for customer service include “Describe a time when you dealt with an upset customer” or “Give an example of when you went above and beyond to serve a customer.” Use the STAR Method. Answer using the Situation–Task–Action–Result formula. Showcase your skills. ...

What is a customer service interview question?

This interview question for a customer service representative is designed to see if your definition of customer service is in line with what the organization stands for. Your answer will tell the employer if you’re a good match for the position and for their business. ...

What does customer service mean?

Why you might ask this: Sometimes, customer service means finding a compromise with the customer when their ideal resolution isn’t something you can offer. This question lets the customer describe how they said “no” to a customer —without actually saying no. What to listen for: Example answer: ...

How do you answer customer support interview questions?

These customer support interview questions can help you learn how the candidate could mesh with (and improve) your current team. The candidate should answer behavioral questions using the STAR method, which stands for situation, task, action, and result. ...

What makes a good customer service?

Sample answer: I believe that good customer service involves actively listening to understand the issue, providing prompt and effective solutions, and following up to ensure satisfaction. It’s about making the customer feel valued, rather than just a number in the day’s sales. 3. ...

How do you answer a client service interview question?

The answer to this client service interview question will give the employer an idea of your values and the best reward. Look at the company’s values. This will help you define what is important to them and see if it matches your drivers. Be truthful but don’t say money. They want to know what keeps you going that isn’t your paycheck. ...