Customer Support: Contact, Warranty

Get Help - Mr. CoffeeWarranty Claim Form - mrcoffee.comWhat can we help you with? - help.mrcoffee.com

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FAQs about Customer Support: Contact, Warranty Coupon?

Can I Send my product to Calphalon for repair?

You may also be asked to mail your Product to Calphalon for repair. If instructed to mail your Product to Calphalon, our Customer Support team will provide you a Return Merchandise Authorization (RMA) number. Please include the RMA number on the outside packaging. ...

How do I return a product to Calphalon?

If instructed to mail your Product to Calphalon, our Customer Support team will provide you a Return Merchandise Authorization (RMA) number. Please include the RMA number on the outside packaging. You are responsible for shipping costs to Calphalon and delivery issues related to your shipment; Calphalon will cover shipping costs back to you. ...

Can I send products to Calphalon with an RMA number?

Products authorized for mailing to Calphalon with an RMA number should be sent to Calphalon’ s warranty department, as directed by Calphalon during the warranty claims process. Do not send Products to Calphalon without prior authorization and an RMA number. ...

Will Calphalon replace a defective product?

Calphalon will replace a defective Product that is covered by this warranty or will refund the purchase price of the Product in the event Calphalon is unable to provide a replacement. ...

Does Calphalon offer a warranty on products sold by unauthorized sellers?

Because Calphalon cannot control the quality of Products sold by unauthorized sellers, this warranty applies only to Products that were purchased from Calphalon or a Calphalon authorized seller in the United States, unless otherwise prohibited by law. ...