Customer Care: General Information: FAQ Section | New Zealand E ...

Clinique products are 100% Allergy tested. Fragrance-free. If you need information on specific products and ingredients, kindly contact our Consumer Care team at 0800 352 600 (9am - 5pm. Monday - Friday excluding public holidays) or select Beauty/Product Advice button on the …

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FAQs about Customer Care: General Information: FAQ Section | New Zealand E ... Coupon?

What if I have a problem with a product in New Zealand?

For general enquiries please contact us Had a delay, issue, or fault with a product you purchased online or in store in New Zealand? The Consumer Guarantees Act and the Fair Trading Act may cover you. Use this tool to see what consumer rights you may have to resolve with the supplier. ...

What are your rights when buying a product in New Zealand?

Laws that protect you when buying from, or sharing your information with, businesses selling in New Zealand, including online retailers. Your consumer rights if there's a problem with a product or service you bought. Your rights if a business acts in an unfair or misleading way, including sales tactics… Credit Contracts and Consumer Finance Act ...

What are the Consumer Care Guidelines?

The intent of the Consumer Care Guidelines is to help retailers to: engage with medically dependent consumers - these customers must be identified and recorded as early as practicable and not disconnected for non-payment. ...

Should power companies implement the Consumer Care Guidelines?

engage with medically dependent consumers - these customers must be identified and recorded as early as practicable and not disconnected for non-payment. It is currently voluntary for power companies to implement the Consumer Care Guidelines and they are not being applied consistently. ...

What laws protect you when buying from a business in New Zealand?

Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online. You are covered by the Consumer Guarantees Act if there's a problem with a product or service you bought. ...

What is a product guarantee in New Zealand?

Product guarantees apply to new or second-hand goods supplied by businesses within New Zealand. This covers all kinds of personal property, including software, animals, and plants. The CGA does not apply to: commercial products — goods normally bought for business use, such as farm machinery, or work normally carried out for a business. ...