Cox wants me to pay back ACP discount for my final bill? Is

Happened to me today. I recently cancelled service with Cox and they owed me nearly $200. I cancelled with a rep in store. She told me that I was going to get an email asking how I wanted to money they owed me to come back to me. This was a month ago. Still haven't gotten the money.

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$200
OFF

Cox Wants Me To Pay Back ACP Discount For My Final Bill? Is

1 week from now

reddit.com

$30
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Is COX Taking ACP Credits Without Crediting Them To Customers?

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The first bill and the account's transaction history shows the $30 credit. However, the bill auto-paid for the full amount without the credit. I contacted Cox and they said the credit doesn't …

reddit.com

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Charged An Extra $30 Because A Federal Discount Wasn’t ... - Reddit

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Then Cox went and upped my monthly charge to basically negate the discount. I then went and initiated a transfer to a new provider but while attempting to cancel services with Cox, they …

reddit.com

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"You're Pre-qualified For ACP" = $30 Price Cut If Not Qualified?

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Feb 16, 2023 · Forum discussion: quote:Enjoy your ACP bill credit Once approved by the federal government your benefits will automatically be applied to your bill within 1 to 2 billing cycles. *If …

dslreports.com

$14
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COX CONTINUES COMMITMENT TO DIGITAL EQUITY WITH LOW …

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Apr 24, 2024 · To help ease challenges customers may face, Cox will pass along a federally funded partial ACP subsidy of $14 to consumers ($35 for households on tribal lands) in May. …

cox.com

$30
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If You Have The ACP Credit Watch Your Bill. : R/CoxCommunications

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I missed the memo on the credit and applied for it last month. First month was a normal bill with the $30 credit. Second bill suddenly went up $30. Could be coincidence, but knowing Cox they …

reddit.com

$100
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Affordable Connectivity Program - Federal Communications …

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Eligible households could also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contributed more than $10 and …

fcc.gov

FAQs about Cox wants me to pay back ACP discount for my final bill? Is Coupon?

How much is the monthly discount under the ACP?

The monthly discount under the ACP will decline from $50 per month to $30 per month for households that are not on qualifying Tribal lands. For those households that are on qualifying Tribal lands, the discount will remain $75 per month. ...

Why is Cox reaching out to customers impacted by the loss of ACP?

Since the beginning of the year, Cox has been reaching out to customers impacted by the loss of ACP to ensure they are aware of available affordable internet plans and customizable offers. "Research shows a reliable broadband connection has significant positive impact on people's lives," said Mark Greatrex, President of Cox Communications. ...

When does the ACP discount end?

Effective June 1, 2024, households will no longer receive an ACP discount. Due to a lack of additional funding from Congress, the Affordable Connectivity Program has ended for now. ...

What devices can the ACP discount be applied to?

Through the Bipartisan Infrastructure Law, the Federal Communications Commission (FCC) was tasked to develop and maintain the Affordable Connectivity Program (ACP) – a federal program that offered eligible households a discount on their monthly internet bill and a one-time discount off the purchase of a laptop, desktop computer, or tablet. ...

When will ACP households receive a partial discount?

ACP households may receive a partial discount in May. March 4, 2024: The FCC issued a Public Notice announcing that April 2024 will be the last month for ACP households to receive the full ACP discount, as they have in prior months. ...

When does ACP end?

The Affordable Connectivity Program (ACP) will end on June 1, 2024. After this date, households will no longer receive an ACP discount. Enrolled households should carefully review written notices from their internet company and the Universal Service Administrative Company (USAC) about the program's end. ...