Coles, Woolworths: Check-out move Aussies hate as supermarkets …

Aug 29, 2024 · Woolworths’ Australian supermarkets reported $50 billion in sales. That’s a big proportion of the country’s $2.4 trillion economy, about 2.1 per cent. Coles reported $44 billion …

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Coles, Woolworths: Check-out Move Aussies Hate As Supermarkets …

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Are Coles & Woolworths the most controversial grocery retailer in Australia?

Despite being two of the most controversial retailers in the country, Australian shoppers are hard-pressed to find any other grocery retailer to fill their pantries each week than Coles or Woolworths. The country is caught in a bind thanks to the infamous “Colesworth” duopoly that has a stranglehold on the supermarket sector. ...

Are Coles & Woolies raking in big profits?

Coles and Woolies are raking in big profits and raising their margins as the cost-of-living crisis enters its fourth year. The big two supermarkets reported their financial results to the stock market this week, and both showed just how enormous they are in the Australian landscape. Woolworths’ Australian supermarkets reported $50 billion in sales. ...

Why do customers move from Coles to Woolies?

Almost every one of those shoppers goes to the same store, month after month. Even when customers do decide to branch out and give competitors a chance, they're unlikely to venture past the two — they move from Coles to Woolies or vice versa. Nitika Garg says Coles and Woolworths pull consumers into their stores through loss-leading deals. ...

Who is more likely to shop at Woolworths or Coles?

Gone are the days of people doing their weekly shop at a single store. Picture: NCA NewsWire/Jeremy Piper Data from news.com.au’s Great Aussie Debate survey found that all age groups were more likely to shop at Woolworths over Coles and that young people between the ages of 18-29 were the most likely to be enamoured by Woolworths. ...

Are Woolworths and Coles a duopoly?

Woolworths’ Australian supermarket sales rose 6.4 per cent in the September quarter; at Coles, supermarket sales rose 4.7 per cent in the quarter, or 5.9 per cent excluding tobacco. “They’re a duopoly and continue to have a really strong hold on the market, so people have to buy their products somewhere,” says Levine. ...

What are the biggest complaints from customers at Coles and Woolworths?

While checkout queues were the main gripe for customers at Woolworths (27 per cent), Aldi (26 per cent) and IGA (26 per cent), the biggest problem for Coles customers was sold out items (23 per cent). Aldi shoppers, meanwhile, were the most likely to complain about other customers (15 per cent) — which just goes to show money can’t buy happiness. ...