Average Help Desk Technician with Customer Service Skills

The average hourly pay for a Help Desk Technician with Customer Service skills is $17.91. Visit PayScale to research help desk technician hourly pay by city, experience, skill, employer and more.

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$17.91
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Average Help Desk Technician With Customer Service Skills

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The average hourly pay for a Help Desk Technician with Customer Service skills is $17.91. Visit PayScale to research help desk technician hourly pay by city, experience, skill, employer and more.

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$122775
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Help Desk Salaries By Education, Experience, Location And More

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Jan 1, 2025 · The average Help Desk salary in the United States is $122,775 as of January 01, 2025. The range for our most popular Help Desk positions (listed below) typically falls between …

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$38045
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Help Desk Analyst Vs Technician - Zippia

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Jan 8, 2025 · Additionally, a technician has an average salary of $38,045, which is higher than the $37,318 average annual salary of a help desk analyst. The top three skills for a help desk …

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7%
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15 Services Desk Technician Skills For Your Resume - Zippia

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Jan 8, 2025 · For example, 14.7% of services desk technician resumes contained service desk as a skill. Continue reading to find out what skills a services desk technician needs to be …

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FAQs about Average Help Desk Technician with Customer Service Skills Coupon?

Should you become a help desk technician?

If you're an effective communicator and passionate about computers, consider becoming a help desk technician. These professionals use their customer service skills to help users troubleshoot issues regarding their hardware and software programs. ...

What skills do service desk technicians need?

A services desk technician needs a range of technical skills to excel in their role. They should be proficient in providing technical support and troubleshooting issues. Knowledge of ITIL and experience with service desk software like Remedy is also important. ...

How much does a help desk technician make?

The average salary for a help desk technician is $55,561 per year. The Bureau of Labor Statistics predicts the employment of all computer support specialists to increase by 6% from 2023 to 2033. The growth is particularly due to healthcare companies and small businesses contracting services from IT consulting firms. ...

What are the most common services desk technician skills in 2024?

The eight most common skills for services desk technicians in 2024 based on resume usage. Service Desk, 14.7% Customer Service, 14.3% Troubleshoot, 6.9% Technical Support, 6.7% ITIL, 3.1% Phone Calls, 2.3% Computer System, 2.2% Other Skills, 49.8% 15 services desk technician skills for your resume and career 1. Service Desk ...

How do Services desk technicians use customer support?

Services desk technicians use customer support by providing assistance with various software applications, resolving technical issues, and responding to calls in a call center environment. They also create and document customer support cases, ensuring timely solutions to customer problems. Here's how services desk technicians use customer support: ...