Apple iPhone slowdown tests consumer loyalty - Financial Times

Apple steadfastly denied that the slowdowns were part of a larger plot to drive sales of its new iPhone 8 and the super premium iPhone X, which retails for more than $1,000.

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Apple IPhone Slowdown Tests Consumer Loyalty - Financial Times

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Apple steadfastly denied that the slowdowns were part of a larger plot to drive sales of its new iPhone 8 and the super premium iPhone X, which retails for more than $1,000.

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FAQs about Apple iPhone slowdown tests consumer loyalty - Financial Times Coupon?

What is the loyalty rate for Apple iPad users?

The loyalty rate for Apple iPad users is 91%. As of 2023, in the smartphone market share by sales, 19% of models sold were Apple iPhone 14, iPhone 14 Pro, and iPhone 13 represented 6%, and iPhone 14 Pro Max shared 12%. (Source: demandsage.com) ...

Did Apple deliberately slow down iPhones?

A similar case under way in the UK is seeking £1.6bn in compensation. The US case dates back to December 2017, when Apple confirmed a long-held suspicion among phone owners by admitting it had deliberately slowed down some iPhones as they got older. ...

What is Apple's loyalty rate?

According to a report from research group CIRP, Apple maintained a loyalty rate of more than 90% for the past three years. The calculation was based on the percent of new iPhone customers who upgraded from a previous iPhone model. By comparison, runner-up Samsung hovered at a loyalty rate below 70% over the same period. ...

Does Apple have a customer loyalty strategy?

The latest statistics highlight the impact of Apple's strategies, with high customer retention rates, market dominance, and positive customer advocacy. As Apple continues to push boundaries and anticipate customer needs, its customer loyalty will undoubtedly remain a cornerstone of its success. ...

What is apple's trade-in brand loyalty rate?

Apple had a 74.6% trade-in brand loyalty rate. 48% of iPhone users polled stated they were unlikely to switch brands. According to a Bloomberg Intelligence 2023 survey, Android users preferred to switch to iPhone models such as the 15 Pro Max, 15 Pro, and 14 Plus. ...

What is Apple's customer retention rate?

Apple’s customer retention rate has consistently been over 90% for the past three years, with a specific retention rate of 92% among iPhone users. In 2024, Oceania had the highest market share for Apple at 55.55%, followed by North America at 54.76%, and Europe at 35.84%. ...