What does in credit mean on an energy bill | Your Co-op

Contact your supplier: Get in touch with your energy supplier by phone, email, or online chat. Let them know you have a credit balance and would like a refund. Specify how you want the refund: You can usually choose to have the credit applied to your next bill or get it refunded directly to …

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FAQs about What does in credit mean on an energy bill | Your Co-op Coupon?

What does 'debit' and 'credit' mean on my energy bill?

Well, put simply, when you see ‘debit’ on your bill, it means you have not paid the total amount for your energy use yet. If you see ‘credit’, it means you have extra money on your account which can be used to pay your next bill. Building a credit balance. ...

What does it mean if my energy bill shows in credit?

If your energy bill shows that you are in credit, then this means that you’ve paid for more energy than you’ve used. It’s normal to be in credit during the summer months as this credit balance will then help to pay for the energy you use over the Winter. ...

What does it mean to be in credit on your utility bill?

Being in credit on your utility bill means the opposite to being in debit – you have paid your provider more money than you needed to for the energy you have used. Going back to our energy over the winter and summer months example, it is quite usual for people to be in credit around September time. ...

Is my energy account in credit or in debt?

Your energy account will either be in credit or in debt. If you’re in debt, then you have used more energy than you paid for since your last bill. By contrast, when you’re in credit you have paid for more energy than you actually used. ...

Why does my energy bill show as CR?

When your energy bill shows as in credit, the energy supplier owes you money. It could also be shown as CR. You may want to jump in there and request an energy bill refund, but it’s maybe worth keeping your account in credit to help pay for future bills. The credit balance will carry forward and cover your future bills. ...

How do energy bill credits work?

Customers receiving bill credits will generally need to satisfy their energy provider’s conditions, such as paying bills on time or via direct debit. Bill credits may also be offered for customer loyalty, handed out every six or 12 months, for example. ...