‎Fake Comcast Call - Scam | Xfinity Community Forum

Sep 11, 2024 · For the last two days I received a call with the caller ID saying "COMCAST" that has my local area code instead of Xfinity's usual 888 area code. Both times I answered and …

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FAQs about ‎Fake Comcast Call - Scam | Xfinity Community Forum Coupon?

How do I know if Xfinity is a scam?

Legitimate Xfinity representatives will never call and request sensitive personal information like your Social Security number or bank details. Verify any unsolicited call offering promotions by hanging up and calling Xfinity directly at 1-800-XFINITY. 2. What are some typical offers made in the Xfinity scam calls? ...

How do I stop Xfinity scam calls?

Immediately contact Xfinity to notify them, monitor your accounts closely, place freezes on your credit reports, change online account passwords, and file reports with the FTC and FBI. 6. Can I stop the scam calls from coming through? You can reduce calls by signing up for the National Do Not Call Registry. ...

What if I receive a scam call from Comcast?

We will only ever contact you via phone if you had already previously reached out to us requesting a call back. If you or anyone you know is receiving scam calls from people pretending to be from Comcast, we recommend you report it to the FTC. You will need the name and number of the caller and date and time of the call. ...

What should I do if I receive a suspicious call from Xfinity?

If you receive a suspicious call claiming to be Xfinity support, hang up immediately. Verify any offers directly with Xfinity’s official customer service line before providing any information. Avoid sharing personal or financial details over the phone. Be wary of any pressure tactics to gain information or access to your devices. ...

How do I report a fraudulent call to Xfinity?

Contact Xfinity at their official customer service line to notify them of the fraudulent call. Their number is 1-800-XFINITY. Monitor your credit card statements closely for any unauthorized charges. If you see charges you did not make, report them immediately. ...

What should I do if I receive a call from Xfinity?

Ignore these calls. If you receive this type of call, hang up. If you receive a voicemail or text message like this, don’t follow the directions. You can review and change your Xfinity phone feature settings, including your Call Forwarding settings by following the instructions here. ...