Return & Refund Policy | Zeelool Optical

Zeelool offers a 365-day warranty (from the day of receiving the products), covering clear defects in material and workmanship. This warranty does not cover damage caused by accidents, negligence, or improper care. See more

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FAQs about Return & Refund Policy | Zeelool Optical Coupon?

What is zeelool's return & refund policy?

No worries If you are not satisfied with the eyeglasses ordered on Zeelool, you can choose to return the items for replacement or refund. For more details, please refer to the return & refund policy. Here, every penny of your money will be spent wisely. Zeelool provides its customers with free tracking information. ...

How long does it take to get a refund from zeelool?

Refunds are issued in 7-10 business days after Zeelool accepts the return. The customer must pay for return shipping and provide a tracking number if the product is found to be defective or shipped in error by Zeelool. ...

How do I return a zeelool item?

You should only mail it to the address on the Return Shipping Label we provide or the address got from the Customer Service Department. 2. Please make sure you do not include non-Zeelool items by accident in your returned package. We will not be responsible for sending back those items to you. 3. ...

What if I don't include zeelool items in my returned package?

2. Please make sure you do not include non-Zeelool items by accident in your returned package. We will not be responsible for sending back those items to you. 3. After the return, please contact the Customer Service Department to provide the tracking number for the returned package so that we could proceed with the next step ASAP. ...

How can I contact Zeelool customer service?

At ZEELOOL, we believe everyone can sport the latest styles and fashions in eyeglasses and sunglasses at a true value with unsurpassed service. Contact Zeelool customer service by phone, chat, and email if you need. The Zeelool help center also provides information on how to care for eyewear and answers to more FAQs. ...

Does zeelool offer prescription frames?

They offer a wide range of prescription and non-prescription frames for both men and women, plus sunglasses and readers. All Zeelool frames are made from premium acetate or stainless steel. Express your individual style with Zeelool’s beautiful eyewear at an affordable price. ...