Pros and Cons of LiveAgent 2025 - TrustRadius
LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an …
FAQs about Pros and Cons of LiveAgent 2025 - TrustRadius Coupon?
What are the pros and cons of LiveAgent?
Our detailed evaluation of LiveAgent pros and cons shows that it’s a leading help desk service that is definitely one of the best solutions of this type in the market. The vendor offers flexible pricing packages for the needs and budgets of companies of any size. ...
Is LiveAgent a good platform?
Ease of use: The LiveAgent platform is extremely easy to use. Everything is well organized and simple to navigate, so you won’t need a lot of training. Plus, there are step-by-step guides and knowledgebase articles to help you along the way. Ticket management: The ticket management features of LiveAgent are excellent. ...
Is LiveAgent a good option for small business owners?
LiveAgent is an extremely affordable option for smaller business owners. There’s even a free plan available to business owners after you complete your 14 day free trial. ...
Is LiveAgent a good solution for Channel management?
Implementing LiveAgent has greatly improved support management. We have found it to be really beneficial; in fact, it has done more than just solve a problem; it has greatly improved the efficiency of our online ticketing and support system. It is ideal for channel management. ...
Is LiveAgent a good CRM solution?
So if you compare the CRM with other tools you will find that Live agaent is providing you everything which is needed at a very low budget. Even I would like to thank the LiveAgent team they have provided us a 30 free trial as well. So yes LiveAgent is pretty good choice if you are looking for CRM solution. ...
Is LiveAgent a good social media management tool?
With LiveAgent we manage all aspects of social media and any channel that allows us to communicate with customers; for example, we respond to live web chats, emails, phone calls and mentions in social media posts. Without a doubt, it is the complete tool I would suggest supporting your customers. ...
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