HOW DO I REQUEST A RETURN OR EXCHANGE? - Borderfree

To initiate a return, we ask that you contact the retailer whose merchandise you purchased through Borderfree. That retailer also publishes the international return and exchange policies that Borderfree applies to a given return or exchange request. Please go to Borderfree’s Contact …

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FAQs about HOW DO I REQUEST A RETURN OR EXCHANGE? - Borderfree Coupon?

How do I get a refund from Borderfree?

When your return is authorized, you will receive an email with a detailed breakdown of your refund. As noted above, Borderfree applies international return and exchange policies that are published on the site where you viewed the merchandise to a given return request. These terms and conditions are used to determine how your return is calculated. ...

What are Borderfree's international return and exchange policies?

As noted above, Borderfree applies international return and exchange policies that are published on the site where you viewed the merchandise to a given return request. These terms and conditions are used to determine how your return is calculated. If you have questions about the refund process, please contact Borderfree through the Contact Uspage. ...

How do I initiate a return or exchange?

We have contracted with the retailer to have them act on our behalf in the returns process. To initiate a return, we ask that you contact the retailer whose merchandise you purchased through Borderfree. That retailer also publishes the international return and exchange policies that Borderfree applies to a given return or exchange request. ...

How long does it take to get a refund from Borderfree?

We typically process refunds within 5-10 business days after your merchandise has been received by our returns center. Please note that it may take up to two billing cycles for the refund to appear on your monthly statement. If you have questions about your refund, please contact the store whose merchandise you purchased through Borderfree. ...

How can I get in touch with Borderfree?

To contact Borderfree for Shipping and Delivery, Return/ Replace, Payments and Charges issues, use the Borderfree Customer Service Phone Number: (866) 921-1861. You can also write an email or visit the company website www.borderfree.com or help center for more information. ...

How do I contact Borderfree?

To view your store’s contact information, please go to the Contact Us page. When you place an order with a Borderfree store, you should receive an “Order Received” email from [email protected] within one business day. If you have not received this email, please contact the Borderfree Customer Care team. Need our contact information? ...