Havenly, Inc | BBB Complaints | Better Business Bureau

View complaints of Havenly, Inc filed with BBB. BBB helps resolve disputes with the services or products a business provides.

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FAQs about Havenly, Inc | BBB Complaints | Better Business Bureau Coupon?

Is havenly customer service responsive?

Havenly customer service is non responsive after you've paid. They say they work to make it a smooth process for you, but in our experience, once we paid for a lot of furniture, they never sent us updates on shipping, didn't help out with issues with the end merchants or warehouses, and generally didn't reply to our multiple emails asking for help. ...

How do I contact havenly customer service?

Havenly offers customer service via phone, text, and email. The company also maintains a social media presence on Facebook, Twitter, and Instagram, where customers may be able to reach out with any questions. Havenly notes that email is the best way to contact customer support. ...

Why do people complain about havenly?

Most complaints involve ordering from the online shop, including missing parts and furniture being on back order. These issues aren’t necessarily the direct fault of Havenly; since Havenly works with third-party retailers, customers can’t know precisely where their furniture is coming from. ...

Is havenly a good interior design company?

Reviews of Havenly on its site are, on the whole, positive, and customers appreciate the smooth process, engaged designers, and favorable design results. Havenly has a rating of 3.9 stars out of 5 on Trustpilot. The Havenly interior design reviews of the services and the designers are overwhelmingly positive. ...

Does havenly offer a guarantee?

There is no specific guarantee for the Havenly shop. Since the shop sources pieces from third-party retailers, guarantees may vary by retailer. Reviews of Havenly on its site are, on the whole, positive, and customers appreciate the smooth process, engaged designers, and favorable design results. ...

Does havenly offer financing?

Still, customers who are eligible for low or no interest rates may find financing helpful to break up the price of a large purchase from Havenly. Havenly has a mobile app that allows users to complete all the same functions they would on the desktop version. ...