Get Help | Speak to Our Team | Freely AU

Feb 13, 2024 · Our customer support team is available 7am–7pm AEDT/AEST every day. If you need urgent assistance, our medical and emergency specialists are available 24 hours a day. …

CouponFollow Extension

FAQs about Get Help | Speak to Our Team | Freely AU Coupon?

Can I contact our Emergency Assistance Team through the chat tool?

No, you can only reach our emergency assistance team via phone or email. They cannot provide you support through the chat tool. The flexible travel insurance app that lets you explore Freely! Here are a few FAQs to help you find the your answer faster. ...

What time is the support team available?

Our support team is available every day from 7am–7pm (AEST/AEDT). If you need urgent assistance, our medical and emergency specialists are available 24/7 around the clock. Still got questions? ...

Where can I get help with mental health in Australia?

Reach out to these mental health helplines and support groups for mental health. They're free for everyone in Australia. Some helplines offer general support. Others specialise in supporting certain groups or conditions, such as youth, addiction or perinatal mental health. ...

How does ReachOut support young people?

From one-to-one support from experienced peer workers, to online forums, as well as tips, stories and resources, ReachOut offers a wide range of support options that allow young people to engage in the ways they want to, when they want to. It also makes other people feel pretty good too! Volunteer with ReachOut and make a difference. ...

How do I speak to a crisis supporter?

First, you will hear a welcome message and a list of options. To speak to a crisis supporter, please press 1. If life is in danger, please hang up and call 000 (Triple Zero). There may be a short wait before you are connected to a crisis supporter. Please stay in the queue and your call will be answered as soon as possible. ...

How do I access my self-help online resources?

To access our self-help online resources, click on the headings on the side of this page, and work through them at your own pace. These sections offer valuable information about understanding your behaviour, well-being and self-care, and moving forward. There are exercises that will help you address different issues that you may be experiencing. ...