General Information - Written Word Media Knowledgebase

Written Word Media FAQs, Help Center, and Support. Buy an Ad Contact; Written Word Media Membership ... > General Information. General Information. 24 articles Who is Written Word Media? Written Word Media empowers authors and publishers to reach their audience and …

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Who is written word media?

Written Word Media empowers authors and publishers to reach their audience and help readers find their next great book. We do this through different book promotion brands that cater to various reader profiles and demographics. ...

How do I write a knowledge base article?

Before you put pen to paper (or, more likely, fingers to keyboard) there's important groundwork to be laid. This phase is crucial for writing knowledge base articles that truly resonate with your readers and meet their needs. The first step is to identify the purpose of your article. This should align with a specific customer need or question. ...

What is a knowledge base article?

Writing a knowledge base article isn't just about getting words on a page—it's about crafting a tool that will genuinely help your customers and improve user experience. Webinar Ninja’s knowledge base makes it easy for users to find the content they seek with a simple, user-friendly search bar. Image Source ...

What happens after a knowledge base article is live?

Even after your knowledge base article is live, your work isn't quite done. Your product team probably launches regular updates and product fixes, and your articles must keep pace. Regular maintenance and optimization ensure your articles remain relevant, accurate, and user-friendly. First, routinely review your articles for outdated content. ...

What are the different types of knowledge base articles?

Knowledge base articles can take various forms, each serving a specific purpose in educating your audience. Here are five main types: How-to articles: These provide step-by-step guides to help users accomplish specific tasks. Example: "How to Update Your Profile". ...

How do you use internal linking in a knowledge base article?

Internal linking helps you avoid lumping too much information into a single article. Too much information can distract you and your readers from the specific issue being addressed. Use anchor text to link to related content in your knowledge base article. Anchor text is a word or phrase that tells the reader what the linked page is about. ...