Frequently Asked Questions - FAQs - Customer Service - FARFETCH

Your questions are answered here. Find how to shop at Farfetch and discover the most asked questions about shipping, payment and Farfetch's returns policy.

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FAQs about Frequently Asked Questions - FAQs - Customer Service - FARFETCH Coupon?

What shipping methods does Farfetch offer?

Shipping Method: Farfetch typically offers various shipping methods to cater to different needs and budgets. These might include: Standard Shipping: A cost-effective option with a standard delivery timeframe. Express Shipping: A faster delivery option often at a premium cost, perfect for time-sensitive orders. ...

What if I purchase products from a Farfetch entity?

a) Purchasing from a Farfetch entity - About us: In some instances, when you purchase products using the website or app, you are purchasing them from a Farfetch entity and in those instances Farfetch is not acting as an agent for any Partner. ...

What happens if my Farfetch order is not available?

The contract between you and the relevant Farfetch entity will be formed when we send this confirmation email. All orders are subject to availability, and we may need to cancel your order (or part of your order) if the product is not available. You will never pay more than the sale price. ...

How do I determine my Farfetch shipping experience?

Several key factors come into play when determining your Farfetch shipping experience: Location, Location, Location: Your delivery address is paramount in determining available shipping options, associated costs, and estimated delivery timeframe. Item Availability: The availability of your desired item plays a significant role in shipping speed. ...

Why should I shop at Farfetch?

Was this content helpful? Shopping at Farfetch will guarantee you a range of luxury pieces from well known names to emerging new designers. You are guaranteed to find unique styles you won't find elsewhere. ...

How do I return a Farfetch item?

Be sure to review their specific return policy, which outlines the conditions for eligible returns. Initiating a Return: If you need to return or exchange an item, Farfetch’s platform provides a straightforward process: Log in to your Farfetch account. Navigate to your order history. Select the order containing the item you wish to return. ...