Report an issue with a buyer - eBay

You believe the buyer is making a false claim; You believe the buyer is misusing the eBay Money Back Guarantee or the returns system; They’ve asked you to complete a sale off eBay; …


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Sold An Item For $2K Over EBay. Buyer Claimed Fraud, Now I'm On …

2 weeks from now

The information is passed on to the bank. The bank deems this transaction to be fraudulent, and eBay sides with the buyer’s bank. eBay refunds the buyer, and I am now responsible for the …

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Can I Sue An EBay Buyer For Leaving A False Claim On My Feedback?

2 weeks from now

I accepted his "eBay return request," meaning once I get the item back I will refund his money. However, he has since added a false claim to my feedback ratings, and since he is not 100% …

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FAQs about Report an issue with a buyer - eBay Coupon?

What happens if someone makes a false report on eBay?

If someone intentionally makes a false report of a policy violation on eBay, we may take actions against their account, such as restricting their activity on eBay. Any report needs to represent a genuine belief that someone has violated an eBay policy. For more details, please see our full policy guidelines below. ...

Why did eBay reject a buyer?

You were worried the buyer would damage the goods on purpose or not return them at all, so rejected this. However, eBay had already refunded the buyer in full from your PayPal account, therefore, you assumed this meant the buyer would be instructed to return the items. He was not and did not. ...

Did eBay send a prepaid return label to a buyer?

However, eBay had already refunded the buyer in full from your PayPal account, therefore, you assumed this meant the buyer would be instructed to return the items. He was not and did not. You asked eBay, who told you to send him a prepaid returns label and instructed him to return the items. ...

What happened to eBay?

It's unclear what happened but eBay handle the payments and the adjudication process, eBay may have well have acted outside their terms and conditions. Without the finer details of why the buyer was refunded without returning the goods it's hard to say. ...

What happens if a buyer's claim is false?

If we feel a buyer's claim is false and malicious, we'll take action. We take any report of a violation of our policies seriously. False reports slow down our investigations into real issues, and so make it harder for us to protect our members. We don’t disclose the outcomes of cases. ...

What happens if a seller doesn't pay its debts?

If it has no assets to pay its debts, it must be bankrupt. If it sticks, force it. If it breaks, well it wasn't working right anyway. Your claim should have been against the buyer, not eBay. I wonder if you could expand on why you think this. It is eBay who have taken the money from the OP and passed it onto the buyer. OP has won the case in court. ...

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