Does anyone here NOT hate Vanguard… [Should I stay or move to …

2 days ago · I do not hate Vanguard! I've been an account holder for over 20 years and have had no issues. I also have an HSA account at Fidelity since Vanguard doesn't offer this option and …

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Does Vanguard care about bad reviews?

The saddest thing is, like some many before me, Vanguard does not seem to care about their terrible reviews. Review: I am glad to see I was not alone in the poor Vanguard customer service experience. I learned a lot from other reviewers. I agree Vanguard was great in the past (25 year long customer), but no longer provided acceptable service. ...

Why am I only involved in Vanguard?

Review: I am only involved in Vanguard because my deceased parent's assets are there. They are in violation of the court probate ruling and will not allow me to performed the required asset inventory of my parent's estate. Pros: John Bogel started the company... Cons: The lack of John Bogle will finish this company... ...

What if you were not warned about Vanguard?

Do not say you were not warned A frustrated Customer who has lost all hope and faith in Vanguard ability to record, correct and maintain the integrity for my large Flagship accounts. They have become slow, non responsive, bureaucratic, defensive , deceitful in responding to questions and defending their actions. ...

What's wrong with Vanguard?

Review: Vanguard's website is broken and it is clear their development team is either too lazy, ineffectual, or incompetent to fix the problem. I was all in on Vanguard up until the very last step of making an account, where there is no conceivable way via the internet, customer service, etc, to finish the application. It just errors out. ...

Does Vanguard have outside investors?

Vanguard has no outside investors. The company is owned by its funds, and the funds are owned by their shareholders, which is everyone who invests with Vanguard. This structure is why Vanguard funds have low fees. Those low fees mean more money in the pockets of Vanguard's investors/owners. ...

Is Vanguard providing incorrect information?

Vanguard is now providing incorrect information, both written & verbal, especially regarding the "transition" to their "new" platform. I was told that all accounts would be combined under one account. Instead, my brokerage acct. remained the same & all they did w/the acct which had only Vanguard funds was to change the acct number. ...