Desktop: New User Training Videos - Support

To view the videos with Spanish or other language subtitles, follow the steps on the graphic below. You will need to repeat the steps on each video: Additional Information: Desktop: TaxSlayer Pro Quick Start Manual. Desktop: Customer Portal Manual. Video - Customer Portal Overview. Desktop: Taxe…

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FAQs about Desktop: New User Training Videos - Support Coupon?

What does a desktop support professional do?

Desktop support professionals are well-rounded generalists with diverse skill sets, including technical knowledge, managing expectations, educating users, and documenting network-wide technical trends. Desktop support is often a stepping-stone to different IT careers, but not necessarily so. ...

Why should a desktop support professional record a problem?

Documentation: Recording issues and how they were resolved can help identify systemic failures in training, network stability, and even security. Desktop support professionals don't just write down everything they encounter and how they resolve it; they often do it in a shorthand or style that the organization mandates. ...

What does a desktop support specialist do?

A desktop support specialist spends a lot of time in the password and account software of their network's choice, doing basic work to get everyone's account properly configured. Documentation: Recording issues and how they were resolved can help identify systemic failures in training, network stability, and even security. ...

What is desktop support?

Desktop support involves diagnosing, troubleshooting, and resolving hardware and software issues related to desktop computers, laptops, and other devices. Desktop support professionals install and update software, configure hardware peripherals, and maintain network connectivity. ...

Is desktop support a good career?

Desktop support is a valuable and important career. Basically, every company and organization needs some level of desktop support. It's an excellent starting point for people coming into IT from different career fields or who are looking to begin their working life in IT. ...

How much does a Service Desk & IT support course cost?

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam.Rating: 4.4 out of 54468 reviews2.5 total hours8 lecturesIntermediateCurrent price: $13.99Original price: $49.99 Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam. ...