Buyer returned a different item, this is what it took to get ebay to ...

Well tonight I received the above email. The fact that ebay is still saying that the item is in a "different condition" instead of a completely different item shows me that they still don't get it. This is what it takes to get ebay to appeal a return in your favor. Remember to be persistent when …

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Buyer Returned Different Item, EBay Sided With Him...

6 days from now

It’s a benefit for sure. Say someone buys a $50 item and sends you back an empty box. In that event eBay is going to allow the TRS to keep 50% of the refund and they report the buyer. …

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FAQs about Buyer returned a different item, this is what it took to get ebay to ... Coupon?

What happens if I don't accept a return on eBay?

If we step in at any stage and the item is returned used or damaged, you'll no longer be able to deduct an amount from the buyer's refund to cover the loss in value. Learn more about asking eBay for help. The buyer is entitled to return an item that arrives faulty or damaged – even if you said in your listing that you don't accept returns. ...

What if a buyer returns an item?

If a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package. ...

What happens if I return a damaged item on eBay?

If the buyer reports that the item arrived damaged or doesn't match the listing description, you'll see different options for responding to the return. If the purchase is covered by the eBay Money Back Guarantee policy, you'll have to accept the return, even if you have a no returns policy. ...

What happens if I return an item through eBay authenticity guarantee?

Items that are returned after inspection through eBay Authenticity Guarantee will be sent back to the buyer, and a refund will not be issued, if the item is returned in a different condition from which it was received. Learn more about eBay Authenticity Guarantee To be eligible for a full refund, the exact item you purchased must be returned. ...

Can I return a final sale item on eBay?

Returns for final sale purchases are only eligible for coverage under eBay Money Back Guarantee when: If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item ("remorse" returns). ...

What is eBay's return policy?

Return the item in the same condition you received it in — pack it well. Learn more about the item condition policy. We work hard to make returns smooth. For those rare cases when they don’t go that way, the eBay Money Back Guarantee may help. Get the item you ordered or your money back—guaranteed. ...